Magnet Investments

Yes We Care! -IT Documentation

The free IT books and CMDB i-doit launches an optimization campaign. More and more people opt for an IT documentation on the basis of i-doit. This helps the project in two ways: get the user community and thus the expertise built up in the applications. At the same time the spectrum fans out is always more special requirements and appropriate adaptations in the tool. synetics supports this dynamic with a continuous further development of tools and services around the tool. In the last months Bill has i-doit provider synetics its development and support team significantly increased, to the growing customer response wear. Now, the company has improved its services around the product.

You are new i-doit Academy, as well as special workshops for the professional application of the solution. In addition a product – and support structure, which promises maximum benefits on every current usage request arrives. So, for example, the element Codingent provides”a fixed quota for hours. which customers can use for development contracts around their use of i-doit. Support & care “synetics experts questions package to create your own extensions. Or they give assistance in the commissioning of i-doit, if obstacles occur during the execution of the installation routine.

The i-doit-Starter package”finally contains among other things developing a configuration management plan, best practices for the use of i-doit CMDB or the development of individual import filter for the merging of existing asset data. More information for new product and support structure as well as the Academy and the workshops under products services / about i-doit: the ITIL compliant open source solution for IT documentation i-doit is since end of 2004 on the market. The product has established in many companies. “Since 2009, the synetics GmbH in Dusseldorf position i-doit as a base product for smart ITSM”.

Tags: hardware & software, it, made easy